Buyer reserves equipment on our marketplace. The deposit is paid into MachPower's segregated escrow bank account. The seller is notified that funds are guaranteed and held safely in trust.
MachPower generates a confidential waybill. The seller packs the machine and it is picked up via our courier partner or verified regional transport across Tamil Nadu and South India.
Buyer receives the machine and has a full 48 hours to test motor performance, switches, bearings, and drilling under real work conditions (e.g. concrete drilling, thermal printing, welding).
Once the buyer approves the machine (or after 48 hours without dispute), MachPower deducts our transparent 7% platform facilitation fee and transfers the remaining 93% directly to the seller via IMPS/UPI within 2 hours.
If the machine has a cracked housing, burnt motor, or does not match the listing, the buyer clicks "Report Defect" within 48 hours. MachPower arranges return courier and returns 100% of the deposit to the buyer!
We believe contractor and business privacy is paramount. On the MachPower marketplace:
SELLER-CBE-408 representing their verified district.| Service Tier | Fee Percentage | Included Benefits |
|---|---|---|
| Standard Contractor Marketplace Escrow | 7.0% Flat | Deposit custody, courier dispatch tracking, 48-hr testing shield, IMPS/UPI payout. |
| Buyer Protection Shield Fee | 0.0% (100% Free) | Buyers pay ZERO extra commission. 100% money-back guarantee included free. |
| Enterprise Vendor Bulk Listing (6+ Tools) | 5.0% Volume Rate | Dedicated account manager, doorstep site inspection, prioritized marketplace placement. |
Our Escrow Officers in Tamil Nadu are available via telephone and WhatsApp daily from 9:00 AM to 8:00 PM.
Connect with Escrow Desk (WhatsApp)Buyer funds securely held until 48-hr on-site inspection. 100% money-back escrow on misdescribed tools.
Official B2B tax invoices with CGST/SGST 33 for civil contractors, fabricators, and supermarkets across Tamil Nadu.
Buyer and seller identities anonymized during negotiations to prevent phone harassment and spam.
Tracked surface courier and express delivery via Amazon Prime networks and South India transport hubs.