We collect information you provide directly to us, such as when you create an account, request a quote, make a purchase, or contact customer support.

We use the information we collect to provide, maintain, and improve our services.

We may share your information with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.

Dispatch Timing

Orders are typically dispatched within 1-2 business days. Custom RFQ items depend on the agreed lead time.

Carriers

We use major carriers including FedEx, UPS, and DHL for international shipments.

We accept returns within 30 days of delivery for defective items. Please contact support to initiate a return authorization (RMA).

Custom-ordered items via RFQ are non-refundable unless they do not meet the specified requirements.